Vivea Ambassador Program Rules
Last updated: October 2, 2026
1. Program name
Vivea Ambassador, Vivea Woman's referral and reward program (the "Program").
2. Program operator
The Program is operated by Vivea Woman (Francisco Venda), Portugal — the same entity identified in the Terms of Use and the Privacy Policy. Contact: support@viveawoman.com.
3. Scope
These rules govern participation in the Program through the Vivea Woman app (iOS, Android and web). The Program may not be available at all times or in all regions.
4. Acceptance of the rules
By participating in the Program — including by obtaining or sharing your code, or applying an invitation code — you accept these rules, which complement the Terms of Use and the Privacy Policy.
5. Eligibility
Participation as an Ambassador is open to users with a valid Vivea Woman account, aged 18+, with active Premium. Participation is optional and free of charge; no additional amount is charged to participate.
6. Account requirements
Your account must be in good standing and comply with the Terms of Use. Creating the invitation code is not itself a reward and does not grant Premium.
7. Ambassador participation
With active Premium, you receive a personal invitation code in the app and access to the Ambassador panel (progress, referrals and rewards). If your Premium ends, your code is suspended for new qualifications and reactivates when you have Premium again; progress and already-earned rewards are never erased for that reason.
8. Invitation code
The code is personal, generated by Vivea, and may not be sold or commercialized. The code only links the invited account to yours — it never unlocks Premium and never replaces any purchase.
9. Referral attribution
An invited account is linked to the first validly applied code. That link is final and cannot be transferred to another Ambassador.
10. Attribution window
The code can be applied at sign-up or within 7 days of the invited account's creation. After that window, the account can no longer be linked.
11. Invited account
An invited account is a new, genuine Vivea Woman account created and used by a real person other than the Ambassador.
12. Registration alone does not count
Merely creating an account or applying a code does not generate any qualified referral or any benefit, for the Ambassador or the invited person.
13. Eligible Premium purchase
A referral can only qualify after the invited account purchases a valid paid Premium subscription through the purchase mechanism applicable to their platform (App Store, Google Play or web).
14. Trial exclusion
Free trial periods do not qualify the referral until they convert into a verified paid subscription.
15. Purchase verification
The Premium purchase is verified by Vivea's systems with the applicable provider (RevenueCat for App Store/Google Play; Stripe for web). Only the state verified by our servers counts — screenshots, emails or statements are not accepted.
16. Seven-day validation period
After purchase verification, the referral remains "under validation" for 7 days. Only after this period ends, and while all conditions remain valid, can the referral become qualified.
17. Qualified referral
A referral is qualified when: attribution is valid; the invited account has a verified paid Premium purchase; the 7-day validation period has ended; and there is no refund, revocation or fraud invalidation.
18. One account counts once
Each invited account can generate at most one qualified referral. Renewals of the same subscription do not generate additional referrals.
19. Reward threshold
Every 15 qualified referrals automatically convert into one Ambassador reward.
20. Reward
Each reward corresponds to 30 consecutive days of Vivea Premium access, granted by Vivea on your account. The reward is not money, has no monetary value, and is non-transferable and non-convertible.
21. Unlimited accumulation
Legitimately earned rewards may accumulate with no maximum balance or lifetime cap. Accumulation remains subject to referral validity, these rules, anti-fraud controls, refunds/revocations, account status and applicable law.
22. Rewards saved while paid Premium is active
If you have an active paid Premium subscription (Apple, Google or web), earned rewards remain saved. Your paid subscription is not extended, paused or cancelled, and its billing date is not changed. When you no longer have active paid Premium, eligible saved rewards activate sequentially, one at a time.
23. Relationship with Apple, Google and Stripe subscriptions
Ambassador rewards are independent promotional access granted by Vivea on your account. They never change, extend, credit or replace App Store, Google Play or Stripe subscriptions or billing, which remain governed by the respective platforms' terms. If you start a paid subscription while a reward is active, the reward continues its fixed 30-day period and the paid subscription is not altered; overlapping time is not returned, paused or refunded.
24. Refunds and revocations
If the invited account's Premium purchase is refunded or revoked before or during the validation period, the referral does not qualify. If it happens after qualification, the referral stops counting and progress is adjusted (never below zero); rewards already issued are not withdrawn, but repeated patterns may be subject to review.
25. Prohibited conduct
The following is prohibited, among others: self-referral; creating fake or multiple accounts to manipulate the Program; artificial referral rings or exchanges; deceptive activity or spam; automated abuse; payment/refund abuse; and any attempt to manipulate qualification or rewards.
26. Risk review and human review
Qualification includes automated, fact-based validation (verified purchase and validation period). Unusual or suspicious activity may be temporarily held for review before qualifying; legitimate high volume is not, by itself, treated as fraud. You may request human review or contest a decision via support@viveawoman.com.
27. Account deletion and data
If you delete your account, your Ambassador profile, code and rewards (saved and active) are deleted and cannot be recovered or used. Referral relationships are pseudonymized; minimal pseudonymized economic records may be retained for fraud prevention and legal obligations. The Program's data processing is described in the Privacy Policy.
28. Program changes, suspension and termination
We may prospectively change these rules (for example, the threshold or the structure of future rewards), or suspend or terminate the Program, with reasonable notice in the app or on the website. Rewards already validly earned by the date of the change are honored: if the Program ends, you will be able to use them during a reasonable transition period of no less than 90 days, except where legally prevented or invalidated for fraud. Changes do not apply retroactively to already-qualified referrals.
29. Apple/Google independence and legal framework
The Program is offered exclusively by Vivea Woman. Apple and Google do not sponsor, administer or endorse the Program and are not associated with it. These rules are governed by Portuguese law, without prejudice to the mandatory protections of your country of residence and your statutory consumer rights.
30. Contact and effective date
Program questions: support@viveawoman.com. Privacy: privacy@viveawoman.com. General: hello@viveawoman.com. These rules take effect on the update date indicated above, and the latest version is available in the app and at viveawoman.com/ambassador-rules.